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Grand Royale London Hyde Park Reviews
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Overall Customer Rating:
Location
1 Inverness Terrace, London, United Kingdom(GB)
Nearest Metro
Bayswater
Check-in
14:00
Check-out
12:00
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Rating
Dated
Unknown
15/05/2007
Customer has not chosen to write anything.
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Unknown
08/05/2007
Nice hotel, shame about the mouse! Nice hotel and location, but we woke up to find that a mouse had visited our room and ate our chocolate! We found this distressing and reported it to the staff at reception on our departure. They found the whole incident
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Unknown
07/05/2007
Overall we were very satisfied with the hotel. The room was well presented and comfortable, the staff were friendly, and the breakfast was good. The hotel is very conveniently situated for central London (adjacent to two tube stations)and a range of local shops/restaurants. Our only complaint would be that the room was very small (there was nowhere to open a suitcase) but for a short stay in London was adequate. We thought the hotel was good value for money.
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27/04/2007
The room I had was small -just another room for the bed alongside the door to the ensuite. A bigger person may have had problems trying to close the bathroom door without falling into the toilet!
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25/04/2007
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23/04/2007
Hotel was in a fabulous location, we moved room from one that overlooked the (somewhat noisy) street below to one overlooking a car-park but it was worth it for the peace and quiet. Staff were extremely helpful, facilities good except for the one rather dodgy lift! Rooms were tiny...if one person wanted to move around, the other had to sit on the bed but overall Id stay here again
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13/04/2007
The rooms are all newly fitted out but also very small (Ive stayed here twice) but the standard is very good. It feels very clean and bright and is very good value for the location. Great to have a decent TV.
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13/04/2007
great location near central and circle line stations 5 mins away. Quality good but rooms a liitle small, free internet, papers, gym good value for monaey
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04/04/2007
On the whole the hotel was very good although the pictures on the website do not reflect the actual size of the rooms! The location is ideal as it is a 30 second walk from Hyde Park and you can easily access the rest of london via Bayswater tube station (which is again a 30 second walk).
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22/03/2007
Pricewise fantastic, the only downside is that the rooms are small, we had an exec double and it was still small.
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20/03/2007
Great location and grand entrance, rooms are small and little too small for cumfort sometimes. The water was only Mildly warm even after waiting for 30 min the reason given was that the boiler was at the base ment the n later i was told its on the top floor? and the pressure was weak. amazing location i expected more but i guess you get for what you get. there was hardly enough room for our lougage and ourselves int eh room and out wake up call was never made. and its meant to be an automated system. teh staff were friendly and undrestanding but the room and its quality were a bit of a let down.
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13/03/2007
Brilliant location would definetely use this hotel again. Rooms very small but excellent value. And a lovely breakfast
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12/03/2007
the English concierge was very help full and polite unfortunately the rest of the hotel was like fawlty towers and walking though the hotel was like been on a boat
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07/03/2007
Very nice hotel and fantastic value for money - especially for london! The only blip was i booked a twin room and me and my friend had to share a double bed! Apart from that was very impressed with the room - even had a plasma tv. Definately recommended!
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06/03/2007
Good hotel well located between two tube stations, although room very small for a double executive
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02/03/2007
I liked my room - I was upgraded on arrival and whilt the room was very small is was very comfortable and so much so that I decided to stay a second night and I was pleased that the reservations department were able to negotiate a reasonable price with me although the reception team seemed keen on me paying £25.00 more - maybe theyre not given authority to negotiate rates with guests I dont know - however overall I have had an enjoyable stay so far - if this changes tonight I shall let you know! ;-)
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28/02/2007
I had a great time in London at this hotel, the location is more than best if I can say so.. it was so close to Kensington palace, so close to the tube - just around the corner less than 1 min. The room was clean, had a problem with closing the balconys door but had been fixed meantime when asked. The room not very big though but cosy. Cheers, Liliana
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27/02/2007
Nice hotell. Very good location.
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25/02/2007
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24/02/2007
Room absolutely tiny but you get what you pay for although the decor was excellent. This is fine if you just want a base to sleep after looking round the city all day.
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20/02/2007
For a short stay this hotel is great. Although the room is small the decoration is fantastic. Take the stairs down to the reception rather than the lift and the sensitive renovation of such a great building is worth the walk. Very good value for such a centrally based hotel.
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18/02/2007
A good value hotel; clean, good service; plenty of facilities just round the corner. Two tube stations within a 3 minute walk. Room small but adequate for a short stay.
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17/02/2007
Very nice hotel in the centre of London with easy tube access. Very small room butnicely furnished. No where though for wife to do make up! Also only one lift working making coming up and down to room tiresome
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Mr R Locker
17/02/2007
unfortunatley we left behind some belongings when we checked out of this hotel. When we realised this we informed the hotel telling them exactly where we left them in the room, only for them to say, no we never, I thought the customer was always right. I suggest they review there house keeping staff or all get checked out at the local hospital as they seemed to get amnesia after we left.
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Jennie Vaux
16/02/2007
Overall nice hotel, rooms are on the small side (despite being described as an Executive Suite). Water in the morning wasnt very warm.
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Pat
12/02/2007
not bad value for money. the only really thing which we felt wasnt upto standard was the bathrooms. if you are of a large size then you would struggle to get into the bathroom, as you couldnt open the doors fully as the bathroom was VERY small.
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