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From UK: 0208 680 3001
From Outside UK: +44 208 680 3001
Check-In Date   Select Date Check-Out Date   Select Date Select Preferred Area
From UK: 0208 680 3001
From Outside UK: +44 208 680 3001
Best Western Phoenix hotel, London, United Kingdom(GB)
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Best Western Phoenix hotel, 1-8 Kensington Gardens Square, London, United Kingdom(GB)
3 Star
Location: 1-8 Kensington Gardens Square, London, United Kingdom(GB)
Nearest Tube: Bayswater
Check-in: 13:00
Check-out: 11:00
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Best Western Phoenix hotel Description:
The Best Western Phoenix Hotel is a first hotel located within walking distance of Hyde Park and Kensington Palace. The hotel is made up of 8 London townhouses originally built in 1854, tastefully converted and refurbished to suit today's modern traveler, while retaining a comfortable and modern atmosphere. Guests will find the area convenient and the hotel is only a minute's walk to an Underground station. It is also just a short walk to the Paddington Railway Station, where travellers can catch the express train to/from Heathrow Airport.

The Phoenix has its own delightful bar onsite, and is convenient to a nearby restaurant, cinema and shopping complex. The total commitment to personal service and attention to detail, assures guests of a warm welcome and an enjoyable stay. The Best Western Phoenix hotels' central location makes it a perfect choice for a stay in London. The Best Western Phoenix Hotel is minutes to fine dining, shopping and entertainment venues.

Bedrooms:
All the bedrooms at the Phoenix Hotel have been sophistically designed to retain the charm and comfort of the Hotel, and also to offer all the essential facilities for the modern discerning guest. The bedrooms incorporate all the facilities demanded by todays' traveller, including en-suite facilities and data ports to keep you in touch with your office or home.

Facilities:
Ease yourself into the day with an enjoyable, leisurely breakfast. You can choose between a buffet continental breakfast or the challenge of the Phoenix Hotel English platter. You may wish to adjourn to the delightful lounge to further discuss your day's agenda, or hold that early informal meeting. freshly ground coffee, cappuccino, espresso, or filter, is available throughout the day in the lounge. You may wish to sample the Best Western Phoenix hotels range of speciality teas, which offer a wide variety of piquant taste to suit your palate, or your mood. Concierge services available at the reception to arrange transportation, attraction tickets and a whole lot more.

Local attractions:
Hyde Park, Albert Hall, Oxford Street, Houses Of Parliament, Buckingham Palace Transportation, Victoria and Albert Museum. The Hotel is located within minutes of Queensway, which boasts a major shopping complex combined with cinemas, bars, and restaurants, whilst the nearby underground railway network system will put all the famous sights, shops, museums and theatres of London on your doorstep.

Travel Information:
  • Train Station: Take the Heathrow Express direct into Paddington Railway Station.
  • Motorway Junction: Nearest motorway is Bayswater Road.
Amenities:
Electronic Keycard, Colour TV, Hairdryer, Direct-Dial Telephone, Voicemail, Hospitality Tray, Private Facilities, Radio, Coffee/Tea Making Facilities, Wake up Service, WI-FI
Facilities:
Electronic Keycard, Colour TV, Hairdryer, Direct-Dial Telephone, Voicemail, Hospitality Tray, Private Facilities, Radio, Coffee/Tea Making Facilities, Wake up Service, WI-FI
Cancellation Policy:

CANCELLATION AND AMENDMENT POLICY

The cancellation and amendment deadline is for 3 working days (monday to friday) prior to the arrival date by mid-day (12:00) London time. This cancellation policy will also be stated on the confirmation.

  • All cancellations and amendments/alterations should be made in writing by fax or by e-mail. Enquiries about cancellations and amendments can be made on the phone first but must be followed by a written confirmation by fax or by e-mail.

  • Any reservation cancelled more than 3 working days prior to the arrival date by mid-day (12:00) London time, will incur only a £25 (GBP) processing fee. This amount will be deducted from the refund issued the same day of the cancellation and a confirmation of the cancellation will be forwarded to the guests. Please note that all refunds will also incur a 5% (of the total amount originally paid) credit card handling fee charge.
    Any reservation amended (amendments include modifying the arrival date and adding or reducing the number of apartments or nights) more than 3 working days prior to the arrival date by mid-day (12:00) London time, will incur only a GBP 25 (GBP) processing fee. This amount will be deducted from any refund issued or added to any extra charge made the same day of the amendment and a confirmation of the amendment will be forwarded to the guests. Please note that all refunds will also incur a 5 percent (of the total amount originally paid) credit card handling fee charge.Please note that although the length of stay can be extended, there will be no obligation from the property to allocate the same apartment or to apply the same rate.If the duration of the reserved stay is to be shortened, then the applicable tariff for that shorter duration will come into force.

  • Please note that a change of rate for a shortened or lengthened stay will be applied retrospectively: the new rate will be effective from the original date of arrival.

  • Any reservation made or arriving within 3 working days prior to arrival will be non-refundable and non-exchangeable. All reservations made and not used (non-arrival / double bookings) without the reservations being amended or cancelled prior to arrival will also incur a full charge.

  • Clients are responsible for contacting London-Hotels-Bookings directly for any amendment or cancellation and as advised above any change or cancellation will only be actioned when a request in writing is received. Any amendment or cancellation made directly with the property will not be considered valid. Any request to cancel or amend a reservation cannot be considered complete until you receive our confirmation. Until you do your booking will still be considered valid as originally made so please ensure you contact us if you do not receive a confirmation of your cancellation/amendment within 1 hour of your initial written request if made during normal business working hours, or within 1 hour of our opening times if your initial request is made overnight or at weekend.

LATE CANCELLATION/NO SHOW POLICY
For a cancellation notified at any time after mid-day (12:00) 3 working days (monday to friday) prior to the arrival date or for a 'no show', London-Hotels-Bookings will retain an amount as follows:

  • for stays of under 7 nights, the value of one night's stay;

  • for stays of between 7 nights to 27 nights, the value of three nights' stay; and

  • for stays of more than 28 nights, the value of seven nights' stay.

The above amount will be deducted from the refund issued. Please note that all refunds will also incur a 5% (of the total amount originally paid) credit card handling fee charge.

MODIFICATION TO A RESERVATION, OR TO THE DURATION OF STAY, AFTER ARRIVAL
After arrival any modification to the length of stay will be subject to a £25 (GBP) processing fee if the length of stay is being reduced.

If the duration of the reserved stay is to be shortened, the applicable tariff for that shorter duration will come into force and both the new rate and processing fee will be taken into account before any refund is made. Please note that all refunds will also incur a 5% (of the total amount originally paid) credit card handling fee charge.

If the duration of the reserved stay is to be extended (subject to availability of course), there will be no obligation from the property to allocate the same apartment or to apply the same rate.


 
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